Jus22 Privacy Policy – Your Personal Data Protection

1 Information We Collect

1.1 Information You Provide Directly

When you register an account or use jus22's services, we collect personal information that you voluntarily provide, including:

• Full name as stated in official identification documents.
• Active email address and mobile phone number.
• Date of birth for age verification.
• Current residential address, including state and postcode.
• Bank account or digital wallet information used for transactions.
• Copies of identity documents (national ID, passport) collected during the KYC process.

1.2 Information Collected Automatically

While you use the jus22 platform, our systems automatically record certain technical information needed to keep the platform running smoothly and securely:

• IP address and geographic location derived from it.
• Device type, operating system, and web browser version used.
• Session data including login times, session duration, and pages visited.
• Gaming activity records including wagering, wins, and transaction history.
• Cookie data and unique device identifiers.

1.3 Information from Third Parties

In certain circumstances, we may receive information about you from trusted sources, including third-party identity verification service providers, payment service providers, and fraud prevention agencies. This information is used solely to verify your identity and ensure the security of your financial transactions.

2 How We Use Your Data

Jus22 uses the personal data collected for the following purposes:

3 Legal Basis for Data Processing

Jus22 processes your personal data on the basis of one or more of the following valid legal grounds:

• Contract Performance: Processing required to provide the services you have requested, including account management, transaction processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws, including KYC, AML requirements, and reporting to relevant authorities.
• Legitimate Interests: Processing required for the legitimate interests of jus22, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights.
• Consent: For optional processing such as marketing communications and detailed analytics, we rely on the consent you provide. You may withdraw this consent at any time.

4 Data Sharing & Disclosure

4.1 Trusted Third-Party Service Providers

Jus22 shares the minimum necessary personal data with carefully selected third parties to enable us to deliver our services to you. This includes:

• Payment Providers: DuitNow, FPX, e-wallet providers, and cryptocurrency processors used to handle your financial transactions.
• Game Providers: Game studios and software providers that supply gaming content on the jus22 platform.
• KYC Verification Services: Third-party identity and document verification providers that help us meet KYC requirements.
• Cloud Infrastructure: Cloud computing service providers used to host and operate the jus22 platform.

All such third parties are bound by strict data processing agreements and are prohibited from using your data for any purpose other than what we direct.

4.2 Disclosure to Authorities

Jus22 may disclose your personal data to regulatory authorities, law enforcement, or government bodies when required to do so by applicable law, court order, or to protect the rights, property, or safety of jus22 and its users.

5 Cookies & Tracking Technologies

Jus22 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the categories of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
• Functional Cookies: Saves your preferences such as language, display settings, and login information for ease of use.
• Marketing Cookies: Used to personalise promotions and relevant offers for you, subject to your consent.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect your experience on the jus22 platform.

6 Data Retention Period

Jus22 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law. Generally:

• Active Account Data: Retained for the entire duration your account is active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with applicable financial and anti-money laundering legal requirements.
• KYC Records: Retained for a minimum of 5 years after account closure in accordance with regulatory compliance requirements.
• Log & Security Data: Typically retained for 12 to 24 months for audit and security purposes.
• Customer Support Communications: Retained for 3 years for reference and service improvement purposes.

Once the retention period has ended, your data will be securely deleted or de-identified so it can no longer be linked to your identity.

7 Data Security

Jus22 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data at rest and in transit using the latest industry standards.
• Strict role-based access control — only staff who require access to specific data to perform their duties are permitted.
• Regular security audits and penetration testing conducted by independent security experts.
• 24/7 monitoring of systems to detect any suspicious activity.
• Tested incident response procedures to ensure any data breach is handled swiftly and effectively.

8 International Data Transfers

As an international online platform, your personal data may be processed and stored on servers located outside Malaysia. When this occurs, jus22 ensures adequate data protection is in place through:

• Use of approved Standard Contractual Clauses for international data transfers.
• Selection of infrastructure providers holding internationally recognised security certifications such as ISO 27001 and SOC 2.
• Data protection impact assessments conducted prior to any new data transfers to foreign jurisdictions.

By using the jus22 platform, you consent to the possible transfer of this data, with the understanding that a level of protection equivalent to this policy will be maintained regardless of the processing location.

9 Children's Privacy

The jus22 platform is strictly restricted to individuals aged 18 and above. We do not intentionally collect personal data from any individual under the age of 18. If we become aware that we have collected personal data from a minor without appropriate parental or guardian consent verification, we will take immediate steps to delete that information as quickly as possible.

10 Links to Other Platforms

The jus22 platform may contain links or integrations with third-party services such as game providers or payment providers. Please be aware that once you leave the jus22 platform and access any third-party website or service, our Privacy Policy no longer applies.

Jus22 is not responsible for the privacy practices or content of any third-party websites or services. We recommend that you read the privacy policy of each third-party platform you visit separately.

11 Amendments to This Privacy Policy

Jus22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or technological developments. When we make significant changes:

• We will display a clear notice on the jus22 platform homepage.
• We will send a notification to your registered email at least 7 days before the changes take effect.
• The "Last Updated" date at the top of this document will be revised.

Your continued use of the jus22 platform after any amendments take effect will be deemed as your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you have the right to close your account.

12 Contact Our Data Protection Officer

Jus22 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy and handling inquiries related to personal data. If you have any questions, concerns, or complaints regarding how we handle your personal data, you may contact us via:

• DPO Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly within the jus22 platform.
• FAQ Page: Visit the FAQ page for answers to frequently asked privacy questions.

We are committed to responding to all privacy-related enquiries within 14 working days from the date of receipt. For more complex cases, we will keep you informed of the investigation's progress within the same timeframe.